Gta Wildlife Removal And Pest Control

Pest & Animal Control
ON M6P1W4
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enwhy in Richmond Hill
enwhy in Richmond Hill
13 reviews Richmond Hill, ON
6/10

Mice control

Our mice problem exploded this past spring when we started noticing fresh droppings in the kitchen. Since I had dealt with "A Animal Removal", I called them first. They told me that they don't deal with mice, and that I should give Kevin from "GTA Wildlife" as he's really good at solving mice problems.

I did a quick search on Homestars and was very pleased to see the high number of ratings and high scores on his company.

I gave him a call, and he was very prompt at scheduling an appointment.

My girlfriend was home (I was not) when Kevin arrived on time (10am). We wanted to have him take a look around and outline how the mice were getting in and what could be done after the rodenticide was laid to prevent future infestation. His answers were not very informative. He was very brief in his descriptions and went straight to laying baits around the house. He was also not very receptive to my girlfriend wanting to show him all the places we observed mice droppings. He said that "he knew where to look". When my girlfriend pressed him for more answers, he said that "he was drunk from last night". We thought that this was very unprofessional. He also did not really give an answer as to why he chose the locations for the bait. This gives me the impression that he was placing the baits randomly instead of strategically.

It has been 1.5 weeks after his arrival, and we have not seen fresh droppings. While we acknowledge that GTA Wildlife seems to have done their job at controlling the mice problem, the professionalism was not up to par with the Homestar ratings. We felt that we could have been provided more information and background on the mice problem. He could also have been much more professional with his customer service, we were left with many questions and not enough answers.

Approximate cost of services:
$250.00
What could this company do to improve their services?
- Improve on professional service - Provide more information to clients to cater to their specific questions/needs
Any advice to offer fellow homeowners facing a similar project?
- Make sure any pest control company coming into your home can provide you with concrete answers and remedies to prevent future re-infestations. This is something you don't want to do twice.
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