Craftwood Flooring

I hired Craftwood Flooring after the reviews on this site. On the day the work was scheduled to start no one showed up. The next day one guy showed up and he didn't speak English. I had asked Scott to be there so I could point out some details of the job, he did not show up. I don't believe Scott ever visited the job after providing the initial quote, despite my complaints about the quality of work and my repeated requests for a meeting on site. For every complaint there was an excuse. The work was supposed to take a couple of days, it took 5. The stairs were not properly sanded so the surface is rough. For this reason the stain did not adhere evenly and looks terrible. I was told that this is because the material is pine. The gaps and crevices in the old floor were filled after the stain was applied so you can clearly see the wood filler. The area was not properly cleaned before the eurythane was applied so there is dust and debris in the eurythane surface. In one area of the living room there was a big puddle of eurythane. They tried to fix it but made it look worse. Overall the quality of workmanship was poor. When I complained I was told "they're a good crew" and that he would send them back tomorrow. They made some efforts to correct the problems but it still looks like crap. I would not recommend this company.