Chuck Lunau and Celcon have spoiled us for contractors possibly forever. The first day, Chuck told me two things: that the estimate he gave us would be nearly exactly what it ended up costing us, and any changes would be discussed with us before proceeding (totally true) and that he made no promises on time (totally fair). From first contact to final day, Chuck and his team were nothing but professional, maintained an extremely high standard of work, as well as cleanliness and friendliness. We did a seriously ambitious basement reno - 2 feet underpinning, new bathroom, laundry nook, electrical, etc and everything was done to an extremely high standard. The only problem we had was the flooring (marmoleum), which we did with another company and they completely screwed it up. Even then, Chuck and crew were very supportive and tried to reasonable solutions to the problem. We wouldn't want to do any serious work on the house without him.