Reliance Home Comfort

I have been very unimpressed with the service provided by Reliance Home Comfort. They have sent people to my door to have my water heater replaced. I finally agreed and set up a time for installation. They ensured me that the workers would be there as close to 9am as possible, but they didn't show up until 11:30. Once they arrived, they informed me that I was going to have to set up a new appointment because they didn't have the right tools to properly complete the job. Having read other reviews online, I am happy that I have cancelled my service with them.