Reliance Home Comfort

Heating & Air Conditioning
Toronto ON M2J 4P8
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HomeStars  >  Plumbing in Burlington  >  Reliance Home Comfort  >  Massive leak after install, security breach & lockout, furnace stopped working
Danellas0869*gmail in Oshawa
Danellas0869*gmail in Oshawa
3 reviews Oshawa, ON
0/10

Massive leak after install, security breach & lockout, furnace stopped working

Convinced to install top of the line all new furnace and air conditioner. Days after installing furnace, basement flooded. Service took days to get to us, while we continually shop vac’d water until they could come to fix it. Then, not even 10 days later, I am locked out...my thermostat says someone tried to access it 13 times and it locked out. Called and they can’t fix without an appt and another service call...even though its 14 degrees in my house and it was apparently accessed online to lock me out. I plan on not only canceling this horrific contract but also filing a lawsuit in addition to privacy/security complaints. Long-story-short...run...as fast and far away from Reliance as you can!

Approximate cost of services:
$20,000.00
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Company Response

I am very sorry to hear about this experience. If you require further assistance please feel free to email me. jdeboo@reliancecomfort.com Thank you, Jessica