Home heating & Air conditioning
On or about February 10, 2015, Dean Timpany, a Home Comfort Advisor with Reliance Home Comfort, contacted me to see if we could discuss the condition of my home heating and air conditioning.
February 12, 2015, Dean arrived and took a look at my units and all looked good. However, Dean said that they may be operating well but at almost 18 years of use, they may not be the most efficient. After he showed me what the new units looked like and their operating costs, I agreed that mine should be replaced.
Dean did not pressure me in any way. Realising the cost of energy going up it was my decision to replace my existing units. The men came in the following day, on time as asked, installed the units and left without a mess for me to clean up.
Both units have been in operation since, and are working quieter and more efficiently than before.
I would highly recommend Dean Timpany to talk to anyone regarding their heating and cooling needs. He puts the customers best interest first.
- Approximate cost of services:
- $15,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thanks for taking the time to share. We value this feedback and will share it with the team. Kind regards- Cait