Reliance Home Comfort

Terrible company and service. Reliance gave me new air conditioning unit. I started renting it only 10 weeks ago. It stopped working properly. First, Reliance won't send anyone for over 24 hours after my call. Then a guy shows up, putters around for an hour so he can narrow the problem down to one of two things, then says he'll be back the next morning because he needs a 5-hour window to figure it out and fix it. That's two nights with no air conditioning in a heat wave and counting. Problem still not fixed. Again, a brand new unit they sold me 10 weeks ago.