We purchased a heater and AC from Reliance in 2021.
Today we are renewing our mortgage to find out from our BANK that there are TWO liens against our property for these units!
We have a 7 year contract to pay monthly. At the end of the 7 years, should we sell the house, someone is STILL on the hook for the 2 units!
We were very clear when reviewing the payment options with the agent, even discussed paying it off upfront and where told to hold off because of the perks like yearly cleaning and maintenance.
We are now trying to resolve and getting bounced to their lawyers. I would not recommend this company.
- Approximate cost of services:
- $23,000.00
- Company Response
Thank you for your sharing your feedback. We highly encourage our customers to read the terms and conditions and contract details of any agreement they enter into. If you require further assistance you are welcome to email me at gwillson@reliancecomfort.com - Gemma