Our Electrolux induction range suddenly stopped working and indicated an E15 error code. I called Peter who was busy but took the time to talk to me. He asked me to forward the brand, model and issue with our stove. Later that evening, Peter suggested a quick fix. In the past, this tip would had resolved the problem. However as Peter noted the next morning, it is a known issue with Electrolux/ Frigidaire. The E15 error code is just a general message indicating a communication problem with one of the numerous boards and/or connectors. He took time out of his schedule to give a professional & HONEST advice without the standard diagnosis fee whereas others would happily charge. Kudos to you Peter!
- Approximate cost of services:
- $0.00
- Company Response
Thank you Bruce for making time to give us such an amazing glowing review!!!
I truly appreciate it
Thank you for your support and I look forward to working with you in the future