Used to be 5* then got notice that they are raising rates by 30%
Been with Monitoring Center for almost 8 years. I've been extremely happy with them until they sent me a letter telling me that they are increasing my rate by $3. So they offer 6 months free to new customers but increase the charge of loyal customers?
Not good business if you ask me...
- Approximate cost of services:
- $12.99
- Company Response
We do apologize for any inconvenience. We do offer you to remain at the $9.99 versus $12.99 if you would like to pay 2 years in advance and we also FREEZE our seniors at the $9.99/month rate. However, our business model would not work without this increase moving forward. We are pleased that you have chosen to stay on board and still enjoy the excellent service we have been providing for you at the lowest possible rate. Should you have any questions or further concerns please do contact me directly at mirella@themonitoringcenter.com or 1-866-247-4999 Ext. 2235. We thank you for your loyalty and patronage.