Clean Cut Painting And Decorating Corp.

Paint & Wallpaper Contractors
Markham ON L3R 1C6
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Mike from Burlington
Mike from Burlington
1 review Markham, ON
3/10

Painting home interior walls

Prior to starting our home interior paint job Greg - operations manager and Peter owner stated that they were focused on exceeding expectations with excellent post sales customer service. Their statement was an important decision factor for us. The day after the job was completed in we noticed inconsistent paint work on the stairwell walls. Greg reviewed the work and promised to have Peter take a look at it in the next few days. 4 weeks later with several calls to both Peter and Greg and multiple missed appointments by Peter we have concluded that the owner has no interest in customer service. We would not recommend Clean Cut Painting.

Approximate cost of services:
$3,300.00
3 of 3 people found this review helpful.
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Company Response

Clean Cut Painting and Decorating Corp did everything within our power to resolve this issue with the client. Several follow up calls to book appointments were not returned. A mid construction site consultation walk through was completed with our painter and the client was advised of several home builder imperfections on the stairwell wall. We made the suggestion to re-skim the wall corner to corner to provide a more consistent even finish, and this option was declined due to additional costs. An end of job consultation and walk through was completed with our Operation Manager, the homeowner received a reduced price on the original quote due to the efficiency of our painter on site, and signed a job completion survey giving Clean Cut Painting a 10 out of 10 review. We are puzzled as to how this has now become an issue considering the job completion survey grade received that day. To say that "the owner has no interest in customer service" is both slanderous and untrue. This review is very unfortunate to say the least.

Clean Cut Painting and Decorating Corp
https://www.cleancutpainting.ca
1-888-616-6260