Still waiting for doors to be installed ... 12 months after order
Ordered doors in Feb 2021 with deposit, Told June 1 the doors have not been ordered yet. He put a rush on the doors, I had to call the manufacturer to find out the doors are in on Nov 2, Dec 7 first install date, 4 install dates later they are not installed, cancelled the day of the install each time, had to take days off work for nothing. The last cancellation was because he double booked me ... but i have been waiting longer, why did the other guy get his installed? Feb 4, 2022 still waiting for install. Will update when i get the install. Final update, several more cancellations after Feb 4, finally installed Feb 26. Nice install job, but was it worth the headache? You can make your own decision. I am in my 50's and this was the worst purchase of anything in my entire life, would i do it again, NO.
- Approximate cost of services:
- $3,000.00
- Company Response
While there were many hurdles in getting these custom woodgrain doors from our supplier in the US during covid19.
The manufacturer should be taking the bad review not the installer that did everything to complete your job properly.
The job was completed for you as agreed we in fact lost money when it came to completing your job as the materials needed to complete it had increased by over 200% . But since i agreed to do the job for you i did it anyways. I hope your enjoying your new doors and im glad you thought my workmaship was very good.
We will take steps to treat our clients better in the future.