Fixing Door locks on main doors and inner doors
We had a major issue with the lock on our main entrance door. The grip had completely come off on the inside. I tried fixing it myself using some videos but could not fix it.
I looked at homestars reviews and called John form A Perfect Pick. John comprehensively tried to understand the issue first on the phone. Then he promptly came next morning. He fixed the lock on the main door and it is still working solid. I then asked him he could check some of the bathroom door locks inside the house. He reviewed them and quickly fixed those as well. Everything was done at a very reasonable cost and in very quick time.
John is very knowledgeable and has a great service attitude. I will certainly recommend him to anyone having any lock issues.
- Approximate cost of services:
- $112.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you very much Rajesh for your nice review. The problem you experienced with the Weiser Gripset (long door handle with a thumbpress) on your front door is a common one. Over time the screws that hold the working mechanism in place loosen and then fall off making it nearly impossible to operate the lock or even get your door open. The inside knob handle also tends to loosen off over time. Many customers think that it's replacement time. Not so as we can usually re-assemble the lock and have it working again for you as you witnessed as I put the lock back together from a bag full of parts. A Perfect Pick Locksmiths thanks you very much for your business.