remove key, change inside lock, made 3 keys
My key was damaged and the center of the Schlage lock was misaligned. The key was stuck and I could not remove it.
John is honest, reliable, prompt and does a great job.
I called about 4:15 and wasted some time trying to send a photo of the lock.
He came immediately and had quoted me 2 prices: before and after 5:00 o'clock. He arrived 3 minutes before 5:00 and charged me the before 5:00 o'clock rate. Rush hour! He could have easily and believably added more minutes even by just dawdling in the parking lot.
He removed the key, took out the lock, searched for, found and exchanged the center part, (the lock is not the current model,) made 3 keys, reinstalled the lock and it works like a charm again.
I very highly recommend his service and I wouldn't even think of calling on someone else from now on
Thanks John, you made my day.
Inge F.
- Approximate cost of services:
- $128.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you very much for writing this wonderful review Inga. It really was a pleasure providing service to you. The Schlage deadbolt on your door is one of the older deadbolt lock styles. It is getting more difficult to repair that model of lock because parts are becoming more scarce as time proceeds. Luckily I did have the parts on hand and was able to resolve the issue for you at a reasonable cost and that's exactly what we're all about. No need to replace your lock if we have the parts on hand to repair it. We try to be as cost effective as possible for our clients. Once again Inga, thanks so very much for your kind words. If there's anything else that you require then please don't hesitate to call A Perfect Pick Locksmiths.