I went to their store to look at computer chairs for my home. The fellow helped me , very friendly ,and told me I can build the chair with the features I was looking for. I had a leather seat instead of plastic or fake leather . I was given the choice to have it put together and delivered, both of which I did. I just got my chair today. So happy and amazed at the quality and comfort compared to my old one. I love it and realize it will also help me with my bad back!