Pebblecreek Furniture Company

Kitchen & Bathroom - Cabinets & Design
Surrey BC V3S 3S9
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HomeStars  >  Kitchen Planning & Renovation in Langley   >  Pebblecreek Furniture Company  >  Kitchen Table, kitchen island, coffee table
Maureen in Aldergrove
Maureen in Aldergrove
1 review ALDERGROVE, BC
2/10

Kitchen Table, kitchen island, coffee table

We purchased a kitchen table a few months prior and had trouble picking it up, warehouse hours were normal work hours(take off early from job) and no one would help load into truck. Against better judgement we purchased two more items. It took over two months and many phone calls- of which they couldn't coordinate the two products together, which made three picks ups for us for the two items. Even after arranging with owner for kitchen island and the granite top to be at warehouse for pickup two days prior, we showed up and the top was not there. All he said was "I had no warning." I was so fustrated, I couldn't even confront him. After being fustrated repeatedly, it was just insulting how he kept saying we are getting such a good deal on our items. Now that we have them in our home I am constantly reminded of the fustration and feel we overpayed.

Approximate cost of services:
$4,000.00
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Company Response

Hi Maureen. Sorry for any inconvenience you experienced. Mark, the owner, does not want you to be constantly reminded of a bad experience. If you wish, Pebblecreek would be happy to purchase the furniture back from you at full price. We have tried to contact you via phone, and haven't heard back. Please contact us at 604-541-8711, or info@pebblecreekdesign.com and we would be happy to arrange this.