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UHaul

Moving & Storage
MA
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Star Score
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9%

This is the average rating based on homeowner reviews.
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Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for UHaul

Average customer rating:
8 10 (3 reviews)

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Vince in Toronto
Vince in Toronto
12 reviews Toronto, ON
8/10

Truck Rentals

I use U-haul truck rentals on a fairly regular basis for my work needs. Overall, I am satisfied with the price of the rentals, but the employees at our location on Eastern Avenue often stroll in late for work to discover a long line at the door. I usually arrive half an hour early to avoid waiting for an hour of paperwork that must be handled by one employee.

Approximate cost of services:
$100.00
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Scott Von
Scott Von
5 reviews Boston, MA
10/10

Stored some belongings

I had rented a large storage container for approximateley three years the staff and all the employees were very professional and knowledgable. The storage contaners were in good working condition and all of my belongings were dry and in good condition.

Approximate cost of services:
$120.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Nancy of Metro-west
Nancy of Metro-west
42 reviews Boston, MA

First Review

6/10

boxes & tape

I had purchased $100 in boxes. When I needed more, I returned. My second purchase would have been about $25 because the they didn't have the boxes I needed. I had only brought my credit card along. No purse, no other ID because someone had driven me, and I was required to show ID. While I am glad the sales person followed store policy, I needed my tape. He wouldn't sell it to me. It seemed unreasonable at the time.

Approximate cost of services:
$25.00
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