What a great example of customer service
I chose to contact Richy granite 1 year ago because of his great reviews and he was listed as ceaserstone quartz provider. At that time,
I appriaciate how Richy had discussed the possible options when installing the countertop to minimize the look of seam. I remember, he also mentioned that the seam might need additional filler in the future because of its proximity to the oven.
The installment were smooth, and the countertop look great. I was planning to write a good review then but some how had forgotten to write.
A year later, I called Richy to ask for advice for new island counter top that match my old one, and at the end I happen to ask him how to maintain the old counter top seam as new. After I showed him the picture, he came and fix that free of charge.
What an example of great customer service to do a quality work even after year.
Thank you!
- Approximate cost of services:
- $2,300.00
- Company Response
Thank you so much for your kind review! It was my pleasure to help with your countertop and ensure it met your expectations. I’m glad I could provide advice and assistance, even a year later, to keep everything looking its best. Your satisfaction is incredibly important to me, and I’m grateful for the opportunity to work with you. Please feel free to reach out if you ever need any further help!”