EZ Moverz

Moving & Storage
East York ON M4H 1L3
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HomeStars  >  Moving & Storage in 25 Lesmill, Toronto  >  EZ Moverz  >  Alp the head packer was GREAT. Hamza, the owner/scheduler, was inconsiderate.
Becky on Bowen
Becky on Bowen
8 reviews Pickering, ON
6/10

Alp the head packer was GREAT. Hamza, the owner/scheduler, was inconsiderate.

I contracted with Hamza weeks in advance, for noon on June 10, and paid $99 deposit. He specifically said they would come at my convenience. The day before the move Hamza texted and asked to come 4 hours early, at 8:00AM. I responded immediately and said no, my wife has a chronic illness and needs her sleep. I offered to let them come at 10AM. He ghosted me for 6 hours. I texted multiple times and called him 3 times over 6 hours and he finally picked up in the evening and said he could do 10AM. Then he sent the movers at 8AM anyway. They woke us both up , I was asleep and at first said I'd try to be ready by 9AM, but then realized that wouldn't work and texted Hamza saying tell them not to come until 10. He ghosted me. I texted and called MANY times. Nothing. (But both times the mover texted him he responded right away.... Hmmm...) The movers came at 9AM. The movers were GREAT. Alp (the head mover on my team) was a WIZARD at fitting everything in. He packed my 20 foot shipping container all the way to the ceiling, all the way back. There was hardly any air space in the container. I was INCREDIBLY grateful for his packing skills because otherwise a lot of my stuff would not have made it into the container. He was kind, polite, efficient, and incredibly talented. In short... Owner: Zero stars out of 10. Packers: 10 stars out of 10. So: if you don't care when they come, it's a good deal and talented packers. If you want decent communication and want the movers to come when promised, look elsewhere.

Approximate cost of services:
$400.00
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