Careless Mold Remediation: Neglected Precautions Led to Risk of Airborne Contamination
- Approximate cost of services:
- $3,785.00
- Company Response
Hello, We are extremely sorry that you believe the work was done in inappropriate manner.
The original site walkthrough we did, the area was already pre cut by your previous contractor/insurance as per the conversation on site. The area was pre cut with the molded drywall and left on the basement area, all uncovered, We cleaned up the left over debris in the main living space area and treated the exposed concrete for the mold and a respective exposed areas. Your concern of the vent being covered could of been with the previous contractor release of spores. During our application in the common area it was sealed closed during spray down and clean up. In regards to the bathroom demolition, the bottom half of the drywall cut by others was completely sealed off by our team as well as along with the upper higher cavity of the ceiling where the ceiling tiles were removed. The concern with the exterior opening of the wall outside the demolition area of the bathroom is invalid, as there was a zipper door with 6 mil dust proof poly along with the room door being closed, under HEPA filtered negative air machines, there were no unsealed gaps from the area of demolition to your furnace, only time such concern can be raised, it was when your other contractor made the cuts on the drywall.
In regards to the discussion with your husband on site there was not at anytime a mention of any dehumidifier being placed on site post removal of building materials, HEPA units were ran during all procedure and all areas of mold removed and cleaned, at no time also anything over the phone was mentioned, as we back tracked our calls and had not had any conversation over the phone in regards to the dehumidifier post removal, as humidity and mold was removed, they should been placed on site when water was first in and sitting around. Further review with office staff over the phone, emails or text messages, there were no such mention to you or your husband.
Lastly, I am sorry that you felt that way and believe you needed to check on our teams work and believe to know more on procedures needed to be taken for mold removal. We strive on hardworking and integrity and it has showcased in our 15+ years in business. We believe the statement of procedure mentioned is unfair to the work provided.Best Regards and wish you well
AMC Team