Basement permit and city approval
My experience with 828 design was the worst professional service I have ever witnessed and poor quality of work. I was reluctant to leave this review because you never want to hurt someone's business but I tried reaching out countless times to figure out what's going on and now it's gone way too far.
My drawings needed a small revision in the laundry room to close out the final inspection with the city inspector. I offered payment and asked (even begged) several times to help but Venice completely ghosted me. Now I have to get all drawings redone just to capture a simple change in the laundry room (architectural drawings can't be altered without the permission of the architect, which 828 did not give). My money was completely wasted.
Furthermore, the drawings I received for my basement had 3 bedrooms in it but it was later determined to be impossible based on building code and review by my general contractor. I needed to follow up several times before the drawings were revised and received a ton of unnecessary pushback.
After submitting the permit for approval, I had to follow up with the city myself to understand the status. I later found out Venice was using an incorrect email when attempting to copy me in. An honest mistake I'll admit, but what made me disappointed was Venice's rudeness when I asked for updates and even threatening me with "legal action". I wasn't sure for what.
Overall, a very poor experience, I wouldnt want anyone to go through what I went through with 828 design.
- Approximate cost of services:
- $1,000.00
- Company Response
We're unsure why you left a negative review with a false description of events. Since we don’t know who you are, we cannot address your concerns. If you are our client, please provide your name and property address. Otherwise, this appears to be a scam