Basement permit and city approval
My experience with 828 design was the worst professional service I have ever witnessed and poor quality of work. I was reluctant to leave this review because you never want to hurt someone's business but I tried reaching out countless times to figure out what's going on and now it's gone way too far.
My drawings needed a small revision in the laundry room to close out the final inspection with the city inspector. I offered payment and asked (even begged) several times to help but Venice completely ghosted me. Now I have to get all drawings redone just to capture a simple change in the laundry room (architectural drawings can't be altered without the permission of the architect, which 828 did not give). My money was completely wasted.
Furthermore, the drawings I received for my basement had 3 bedrooms in it but it was later determined to be impossible based on building code and review by my general contractor. I needed to follow up several times before the drawings were revised and received a ton of unnecessary pushback.
After submitting the permit for approval, I had to follow up with the city myself to understand the status. I later found out Venice was using an incorrect email when attempting to copy me in. An honest mistake I'll admit, but what made me disappointed was Venice's rudeness when I asked for updates and even threatening me with "legal action". I wasn't sure for what.
Overall, a very poor experience, I wouldnt want anyone to go through what I went through with 828 design.
- Approximate cost of services:
- $1,000.00