Great deep cleaning service, staff arrived on time, worked effectively and efficiently. We had a sleeping infant at home and they were accommodating with volume and cleaning schedule to allow him to get a full nap.
Originally underestimated size of home and therefore under quoted, and needed an additional hour. Discussed this at about the half way point through service and we were fine with the addition. Minor items were missed but Overall wonderful experience, will hire again for routine cleanings.
- Approximate cost of services:
- $300.00
- Company Response
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a great experience with our deep cleaning service and that our team members were able to accommodate your needs effectively, especially with your little one at home.
We apologize for any inconvenience caused by underestimating the size of your home initially. Your understanding and flexibility during the service mean a lot to us. We're glad that we were able to discuss the situation with you halfway through and make the necessary adjustments to ensure your satisfaction.
Your feedback regarding the minor missed items is duly noted, and we'll use it to improve our service for future visits. We're committed to delivering the highest quality of service possible, and your input helps us immensely in achieving that goal.
We look forward to the opportunity to serve you again for routine cleanings! Please don't hesitate to reach out if you have any further questions or if there's anything else we can assist you with.
Warm regards,
Sipho Sithole
Simofy Cleaning Team