The tiling around my shower was done well however it was difficult to communicate with the contractors due to language limitations. However the project manager Amy was very helpful and easy to get along with and really cared about what I wanted. I had one concern about a contractor taking out the aerator from the faucet causing a leak under the bathroom sink which led to a pool of water soaking my bedroom floor. He didn't take responsibility for it but Amy arranged to get get my carpet steam cleaned after it took 5 bath towels and 2 days with a fan on to dry the pool of water. Amy was very apologetic for the inconvenience to me.
- Approximate cost of services:
- $9,000.00
- Company Response
Thank you for your kind review, we appreciate it! Sometimes things can go wrong during the renovation process. Our goal is to solve any issue as soon as possible to the client's satisfaction. We apologize if you experienced any bad experience during the process and are glad that you are pleased with the result and the way Amy handled the situation. Enjoy your new shower! - Octopus Renovation Group