J&J Plumbing and Custom Contracting

Plumbing
Cambridge ON N3C 2V4
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HomeStars
Plumbing
J&J Plumbing and Custom Contracting
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89%

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Reviews by rating (past 12 months)

Reviews for J&J Plumbing and Custom Contracting

Average customer rating:
9.6 10 (10 reviews)

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bgallivan
bgallivan
1 review Kitchener, ON
10/10

Plumbing update & water softener install

Jesse understood what was needed immediately when he reviewed the situation and provided a thorough, fair and accurate quote. Work was completed exactly as described. These guys care about the quality of the finished product and their customer's satisfaction. Even did a little extra work for me while they were here at no charge. Honest, quality work and a pleasure to do business with. Highly recommended.

Approximate cost of services:
$3,000.00
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Company Response

Thanks you for the amazing review , we truly take pride in our work.

Private User
Private User
Private User reviews Cambridge, ON
6/10

Disappointed

Hired J&J Plumbing to conduct a repair job, quote process went smooth and arranged to have Jesse attend to fix the issues with a botched bathroom remodel. While in attendance Jesse suggested additional work to be conducted to further correct the issue. I requested a quote for the additional work to be completed, unfortunately the quote never arrived. After numerous texts, emails and phone messages, after 3 weeks I was ignored.

Jesse provided prompt and excellent service, I was pleased with the work conducted but unfortunately the lack of follow-up and communication soured the experience.

Approximate cost of services:
$600.00
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Company Response

Hey there , thanks for the review,
Sorry for any inconvenience , we assume you may of slipped through the cracks or there was some misunderstanding or miscommunication, we don't seem to have any recent texts or emails asking for a quote from any customers , so please send us an updated email or a text or call and we would be more then happy to continue to provide excellent service
Thanks for your time
Jesse w
Jandjplumbingkwc@gmail.com
226-201-3831

Ryan in Toronto
Ryan in Toronto
3 reviews Cambridge, ON
10/10

Plumbing drainage roughing for bathroom and kitchen

Very professional service. The guys really know what they're doing. Went above and beyond to deliver the job in my view. Was dealing with old plumbing pipes and connections that were leaking. That had nothing to do with the new connections he was putting in but helped me fix them anyway. Top notch!

Approximate cost of services:
$2,700.00
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Company Response

you were a pleasure to work with Ryan! we look forward to continuing with your renovations and cant wait to see the finished product 👍

heather in Cambridge
heather in Cambridge
0 reviews Cambridge, ON
10/10

Can we add more stars?

Honestly, don't know how I could be happier! The company called me within seconds of requesting a quote (literally) - the service call was non-urgent but scheduled with 3 days! The gentleman that came was truly that - a gentleman, professional and polite. He was efficient with his work and yet still explained the install.

There is literally nothing else you could ask for?!? Very satisfied with this company

Approximate cost of services:
$150.00
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Company Response

we sometimes wish we could review our customers because we would say the same about yourself! we appreciate the kind words and all your hospitality 😊

Private User
Private User
Private User reviews Guelph, ON
10/10

Great job

I had a small job of simply refitting the pipes in my bathroom for a new vanity and set of taps. J & J plumbing was extremely responsive, accommodating to my schedule, very quick with the job and went the extra mile by screwing in the new vanity and attaching the doors without me even asking. I would absolutely recommend and will definitely be calling them again when I'm finishing another bathroom in the house.

Approximate cost of services:
$115.00
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Company Response

We are always happy to help! We look forward to working with you again in any future jobs 🙂

Private User
Private User
Private User reviews Guelph, ON
10/10

Various plumbing repairs

As a property management company J&J have been very reliable for every call at each of our properties in various cities such as Guelph, Kitchener, Cambridge and Brantford. They are prompt, professional and know what they are doing. Our tenants have always been pleased, as we are, with the services they provide. The costs vary according to the job, whether big or small the cost are very reasonable. We will continue to use them for all our plumbing needs.

Approximate cost of services:
$200.00
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Company Response

After several years of service we are always happy to help you guys out! Very knowledgeable and easy to work with. We appreciate the kind works and contuined service. here's to years to come 😀

Private User
Private User
0 reviews Cambridge, ON
10/10

KITCHEN RENO

J AND J PLUMBING IS MY #1 GO TO COMPANY FOR ALL MY PLUMBING NEEDS! ALWAYS ON TIME ALWAYS GIVES BEST ADVICE AND PRICED JUST RIGHT! COMMING FROM A RESTAUARNT OWNER THAT MEANS ALOT! RECOMMEND 200%

Approximate cost of services:
$500.00
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Company Response

Happy to work with you guys on every job! We'll keep your plumbing up, you keep the delicious food coming 😀

Jon Steen Enterprises
Jon Steen Enterprises
0 reviews Cambridge, ON
10/10

Full retrofit plumbing in an commercial building restoration

I have a commercial building in downtown Preston. After several quotes from other companies and a series of no shows, Jesse and Jesse gave me a quote and showed exceptional professionalism.
They fully retrofitted the entire buildings drainage system as well as running all waterlines and added several new amenities such as washer hookups.
The building has 4 apartments and a 3400 sqft commercial space.
They have great workmanship and work ethic. They went above and beyond in dealing with inspections and were always very reliable and accomodating.
I highly recommend their services.

Approximate cost of services:
$25,000.00
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Company Response

We were more than happy to work with you on this renovation, Jon! From scheduling to general knowledge of each process you were and have continued to be a fantastic customer to work with!! We look forward to working with you on your future endeavors 👍

Private User
Private User
0 reviews Cambridge, ON
10/10

House Reno

J&J Plumbing delivers exceptional plumbing services with professionalism, expertise, and a commitment to customer satisfaction

Approximate cost of services:
$20,000.00
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Company Response

Thank you for your kind review! We hope you are pleased with your renovation and we look forward to working with you in the future

RIED RENOS
RIED RENOS
1 review Kitchener, ON

First Review

10/10

Kitchen /bathroom

Jessie and Jessie are very professional and very efficient. Would use again and recommend them for any of your plumbing needs.

Approximate cost of services:
$0.00
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Company Response

Thank you for the kind words! We at J&J Plumbing and Custom Contracting pride ourselves on customer responses. It has been a pleasure working with you guys on so many different jobs and renovations!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about J&J Plumbing and Custom Contracting

J&J Plumbing striving for excellence to make your visions come true, that's what we do! From a simple faucet replacement to the washroom of your dreams we take pride in our dedication to exceeding expectations by ensuring that all our work is completed to the highest standard -Residential & Commercial ...
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