Elite Defense Security Inc.

Alarm Systems
Toronto ON M2H 1E9
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HomeStars  >  Alarm Systems in Toronto  >  Elite Defense Security Inc.  >  Review and update our Security System
John and Liz Stevenson - Etobicoke
John and Liz Stevenson - Etobicoke
2 reviews Toronto, ON
10/10

Review and update our Security System

Evan - Thank you for your quick response, and asking if you could come next morning to review and firm up a scope of work.
I was very impressed 1) by your prompt and generous time & knowledge to ascertain the essential requirements 2) your recommendation to go to a newer better technology with the PARADOX system, 3) the next-day you returned to install a new mother board as the very old DSC board was locked out by a previous trade that held the essential master code, and in any case, was not up to current standards 4) the quick replacement of a new mother board at a very reasonable cost, and the installation of 2 new wall Paradox Panels along with a few other improvements. 5) very pleased to learn that, as we live and work at home 95% of the time, we can pay for monitoring our home when travelling, at $33 per month without having to buy a yearly contract. 6) your suggestion to install new smoke detectors as ours were well past expiry dates and 7) generally VERY pleased with your friendly communication and technical skills, and protecting our interests in every aspect. 8) your VERY reasonable total cost for the well overdue update and meeting safety requirements. 9) and finally, my best wishes for continuing success and growth in your business endeavors. I can certainly highly recommend you both, for your professional services and looking out for your client's best interests.
John Stevenson, B. Eng. MBA - Etobicoke

Approximate cost of services:
$875.00
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Company Response

Hi John,

Thank you for the very kind words, it was a pleasure working with you and Liz. You knew exactly what you needed and had things prepared for me when I got there. I'm glade we were able to meet your alarm needs and would be more then happy to help you out in the future with any security needs you may have.

Thank you,
Evan