Extreme Clean Professional Services

I hired Perry to clean up a 2 bd apartment about a month ago. Old tenants moved out after living there for 3 years. We discussed the scope and my expectations for a deep clean. He did the job more or less well. He pulled the electric range and the fridge away from walls to clean behind them, cleaned the baseboards, the kitchen, etc. Far from how I usually do it myself but I passed it.

2 weeks later he asks me if I have another project for him. So I let him do the same kind of 2bd upstairs where the tenants struggled to keep things clean. Same quote, same quote, same expectations. Perry sent an invoice but I was away from Peterborough and couldn't come and check it out. So I paid him without checking.

Several days later I came by and found out that the apartment's floors in the ketches as well as baseboards were cleaned very poorly and in some places not touched at all.

When I texted him, he apologized and said that he had a trainee doing this job, that he will come and fix it. A few days later he said he can't do the job because his mother is sick and he must be with her at the hospital. Then he changed his narrative and said that he can't do the baseboards because of some sort of liability. Rubbish.

Long story short, Perry never came back to finish the job. He left dirty floor under and behind the appliances. He left most baseboards out. All in all Perry left the apartment at 50% completion but charged me for the whole unit. I am attaching some pictures here for you to see what I mean.

My advise, stay away from this company, especially landlords who may trust him because of one or two jobs he may have done relatively well before. Don't ever pay him until you check everything.

Perry, you should come back and correct your mistakes to stay happy in your business. You can't be successful leaving the mess like this behind.

We have had some miserable experiences with cleaners at our rental property. Extreme clean answered our ad, came out the next day, and has been beyond awesome ever since. Perry takes on extra things he notices, goes out of his way to attend to renters' demands (not always easy). We feel so fortunate to have found him and can relax knowing he has things under control

I tried everything I could think of to get the dirt and grime off of my grout lines. Nothing was working. I called Extreme Clean and not only were they professional and reliable, but my grout lines have never been cleaner! I highly recommend their services!

From the initial phone call right up until picking up my car, I felt comfortable with this company. Outstanding customer service and I was more than pleased with the results. My car sparkles again. I will be using their services again. Highly recommend.