AireEnergy

Heating & Air Conditioning
Richmond BC V6V 1X7
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Reviews for AireEnergy

Average customer rating:
9.9 10 (14 reviews)

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Harris
Harris
1 review Vancouver, BC
10/10

Heat pump

After waiting a year to ensure everything functions smoothly, I'm thrilled to share my experience with AirEnergy's heat pump purchase process. From the initial evaluation to the installation and subsequent performance, my journey with AirEnergy has been nothing short of exceptional.

At the outset, AirEnergy provided a free evaluation, which was crucial given the limited space in my furnace room. Despite initial concerns, my adviser, Mel, went above and beyond, arranging consultations with two installers to find the best solution for my needs.

What truly stood out was Mel's dedication to transparency. He meticulously explained government and utility rebates and incentives, illustrating how upgrading to an energy-efficient heat pump could benefit me financially and enhance my home's comfort.

Once I committed to the purchase, the installation process was seamless. Mel acted as a project manager, ensuring every step was executed flawlessly. This level of professionalism instilled confidence in me, knowing my project was in capable hands.

Now, a year later, I can confidently say that my decision to choose AirEnergy was the right one. The heat pump has exceeded my expectations, providing reliable heating and cooling while significantly reducing energy costs. I've experienced no issues or complications, reaffirming AirEnergy's commitment to quality and customer satisfaction.

In conclusion, my experience with AirEnergy and Mel has been outstanding. Their professionalism, transparency, and dedication to customer service have made them a top choice for heating and cooling solutions. I wholeheartedly recommend AirEnergy to anyone seeking reliable, efficient, and customer-focused service.

Approximate cost of services:
$17,000.00
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Company Response

Thank you so much for sharing your detailed and positive experience with AirEnergy and our team, especially Mel! We’re thrilled to hear that your journey from the initial evaluation to the installation and ongoing performance of your heat pump has been exceptional.

At AirEnergy, we prioritize providing thorough evaluations and personalized solutions, especially in tight spaces like your furnace room. We’re delighted that Mel could assist you in navigating through the process, from consultations with installers to explaining government rebates and incentives, ensuring transparency every step of the way.

It’s wonderful to know that our installation process met your expectations, and that your heat pump has delivered reliable heating and cooling, along with significant energy savings. Your satisfaction is our priority, and we’re glad to have earned your trust.

Private User
Private User
Private User reviews Port Coquitlam, BC
10/10

Heat pump AC installation

Aireeenrgy did a good job getting the heat pump ac set up without removing my furnace, so I can use both system when I want and also help me take care of the rebate process. I do recommend them for any heating and cooling needs. Very polite and knowledgeable.

Approximate cost of services:
$18,000.00
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Company Response

Thank you for your kind words and recommendation! We’re pleased to hear that you had a positive experience with our heat pump AC installation service. At AireEnergy, we aim to provide flexible solutions that meet our customers’ needs, and we’re glad you found it convenient to keep your furnace while adding the heat pump AC system.

It’s great to know that our team assisted you with the rebate process and that you found them polite and knowledgeable. If you have any further questions or if there’s anything else we can help you with, please feel free to reach out. We appreciate your feedback and your trust in us!

Jun
Jun
1 review Vancouver, BC
10/10

Heat pump

Excellent works
Satisfy with the result
All house switch from radiant heating to heat pump, not only warm winter but also going to have cold air for coming hot summer,
Everything is great, service / products/ staff / price.
Strong recommend this company if you are looking for prof to do your heat pump project

Tks

Approximate cost of services:
$30,000.00
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Company Response

Hi, Jun. Thank you so much for your kind words! We are thrilled to hear that you are satisfied with the results of your heat pump project and that you found our service, products, staff, and pricing to be exceptional. It's always our goal to provide the best possible experience for our customers, and we are glad to hear that we were able to exceed your expectations. We appreciate your recommendation and look forward to working with you again in the future if you need any further assistance with your heating or cooling needs. Thank you for choosing us!

Tony Dwong in Scarborough
Tony Dwong in Scarborough
1 review Toronto, ON

First Review

10/10

Boiler installation

They did a impressive boiler job, very detail, changing pipes and the old accessories as well.

Approximate cost of services:
$12,000.00
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Company Response

Hi, Tony
Thanks for your amazing review. We appreciate your business and trust, looking forward to servicing you again.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about AireEnergy

Top-Rated, Competitive Prices, Rebates, Professional, 24/7 Service
AireEnergy is your go-to provider for top-notch air conditioning, furnace, and water heater services in the Greater Vancouver Area in BC. Our expert technicians are available for same day and 24/7 installations and repairs at the best prices, and we even offer attainable rebates to help you save money. Plus, we’ll file your rebates for you to make the process even easier. Trust us to provide fast and reliable service every time.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Gas Furnace, Central Heat Pump, Ductless Mini-Splits, Air Conditioner, Tankless, Boiler, Water Heater Tanks
SERVICES
24 Hours/ 7 Days a week
BRANDS
Lennox, Gree, Midea, Carrier, American Standard, York, Bosch, Mitsubishi, Fujitsu
STYLES
A premium HVAC company style prioritizes offering the best products with superior energy efficiency, quiet operation, and sleek designs. Customers expect a high level of service, including tailored consultations, expert installation, extended warranties, and comprehensive maintenance packages. The brand would emphasize luxury, long-term savings, and peace of mind, ensuring every step of the customer journey is handled with care and professionalism
SPECIALITIES
Specializing in the latest energy-efficient HVAC systems, including ductless mini-splits, heat pumps, and smart thermostats, designed to reduce energy consumption and lower utility costs for homeowners, Offering a full range of services including installation, repairs, and maintenance for heating and cooling systems. Expertise in handling both new installations and retrofitting older systems
WEBSITE
https://aireenergy.com/
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
Cheque, Credit Card, Financing
LICENSES
Technical Safety BC -Gas license LGA, Electrical license LIC
MEMBERSHIPS
HRAI, BC Hydro, Fortis BC
LIABILITY INSURANCE
Yes
DIPLOMAS
Gasfitter – Class B, Electrical Trade Qualification
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$150
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Up to 10 years Parts and Labour
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