ServiceMaster was the company our building insurance contracted to deal with a restore of our flooded unit. 0/10. Would not recommend. They lost several items, broke several items and we had to fight to get them to compensate us. We were out of our home for four months and when we returned none of the unpacking was done as promised. We had to do most of it ourselves. The flooring company they contracted to replace our floors did a poor job of the install and there are still gaps in the flooring. Some of the items they re-assembled are still not put together properly. There are still places in our unit where there are touch-ups and painting that needed to be done and weren't. They obviously spilled coffee on one of our wooden endtables and there is a big stain on it they did not take responsibility for. They stalled and stalled and were not forthcoming with information or easy to work with. It was difficult to get a representative who could address our problems on the phone. This was a traumatic experience where we were removed from our home and they made a bunch of high promises they obviously could not keep. Do not trust these people to handle any of your business during a crisis, they do not measure up.
- Approximate cost of services:
- $15,000.00