- Approximate cost of services:
- $60,000.00
- Company Response
Thank you for the thoughtful review! We are thrilled that you are satisfied with the results.
Thank you for the thoughtful review! We are thrilled that you are satisfied with the results.
Thank you for choosing PalmView to remodel your basement! We’re thrilled you’re happy with the results and loved working with you both.
Thank you for your kind words, and we’re here to help you with any future projects you may have!
Thank you for the great review, Christine! We am thrilled that you are satisfied with the results and look forward to collaborating with you on future projects.
Thank you for your kind words, Justin! We are pleased to hear that you are satisfied with the services we provide.
Hello Sabrina,
We want to start by expressing our sincere apologies for the less-than-satisfactory experience you had with us. We fully empathize with your frustration regarding the prolonged design phase, and we acknowledge that this was an atypical situation that we deeply regret.
During this time, an unexpected and severe health issue affected one of our top designers, leading to an unfortunate pause in your project. Once we recognized the situation, we promptly arranged for another skilled designer to step in and expedite the design process.
The new designer successfully completed your design in just three weeks, ensuring your vision was brought to life. We understand that you had to source certain items yourself due to supplier delays, and we deeply regret any inconvenience this may have caused.
Regarding the tile quantity and communication, we acknowledge that our estimate may not always align perfectly with the actual requirements, and we were off by a small margin. Nevertheless, we swiftly addressed this issue, providing you with the additional tiles you needed within a couple of days.
The team was also able to go above and beyond, including items that were outside the scope of work, such as additional outlets and painting trim outside of the bathroom area.
Furthermore, we faced some challenges with our suppliers, resulting in delays with specific brands. We’re genuinely sorry for any disruption this may have caused your project.
We want to emphasize that we genuinely believe we’ve delivered exceptional results for your design, and the final outcome aligns perfectly with your vision. Your powder room is one of our favourites from this year, and we’re thrilled that you are pleased with the end result.
We greatly appreciate your feedback and are committed to learning from this experience to ensure better communication and smoother processes in the future. Thank you for choosing PalmView, and we hope you enjoy your newly remodelled space for years to come.
Best regards,
The PalmView Team
highly recommend for bathroom reno
Thank you Marla!
Thank you Magda for the amazing review!
Thank you, Marina for the great review! We look forward to working with you again!
Thank you for the thoughtful review, Gemma. We are happy you are pleased with the outcome of your new basement renovation! We look forward to working with you again.
Basement renovation (Bath and kitchen)
Thank you so much for the thoughtful review! We hope to do work with you again!
Welcome to PalmView Custom Homes
PalmView simplifies the process and costs of New Buils construction & renovation by bringing design, sourcing, and management to one stop.
The PalmView team has completed hundreds of new residential builds & renovations. They have the knowledge and expertise to bring your vision to life.
Experience the most satisfactory construction process with PalmView. We are a design-and-build firm located in Vaughan, Ontario, with over ten years of experience.
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