One Stop Bath

Bathroom Renovation
ON L0H 1J0
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HomeStars  >  Bathroom Renovation in Markham  >  One Stop Bath  >  Nightmare bathroom
Private User
Private User
Private User reviews Sarnia, ON
0/10

Nightmare bathroom

They hired a guy named Moe that could not do the job . Charged my visa in full before the job was done . Moe was not able to put the vanity in , do plumbing or the electrical. He knocked out the Hydro to the bathroom and a bedrooms and hallway . When Moe put the vanity in ( the vanity was not leveled and we were not able to open the bottom draw) . Moe also put the old toilet in our brand new shower that we have never used. .He attempted to install the toilet This was not done professional . And the picture of a guy fixing the drywall and the electric is not Moe. . We hired One Stop Bath to have our renovation done professionally , but they were not able to provide service that was promised . I would like my money back in full as nothing was done to code. One Stop Bath charged me $3955.00 for this nightmare. I am still waiting for a refund . My husband and brother in law did the electrical and drywall and installed the fan ( we did the work on this ) . Who installed the vanity was not your company ( we paid ) and for the plumbing not your company ( we paid ) . NOT one stop bath . There is more to this nightmare that was not done . June 21 2024 We where never asked to see if someone else can come over to fix the nightmare . What we agreed on is in the picture I provided . So I took the money what he was willing to give me After many arguments , ( I have text to prove this ) But that is not what was agreed on March 21 2024. The total bills that we paid was $1840.48 and for the work we did . We paid for the drywall , electrical (wires) and buy screws that Moe lost for the bathroom door . On March 21 2024at 5:17 PM we were told they credit us for the extra hours we worked and other parties . SO where is that . Please see the copy of the text from Erps promising me that . We would have not said NO for someone else to come fix the problems that was cause by Moe (YOUR COMPANY ) . My husband was sick at that time and just had surgery . This mess made the situation worse on us. Can you please explain why we paid $3955. -$ 1500=$2455.00 for. What we agreed in the signed contract was not done at all by your company at all . And another text att they never paid for lodging fees . Moe was supposed to be at my house on Thursday at 8 AM no show , Friday at 8 AM no show and Sunday at 8 AM showed up at 11:45 AM ( but Moe called me stating you do know you live far from me ) . And was told that the final payment would be taking off my credit card when the job was done by your company ? Please explained why did your company take the last payment out when the nightmare was happening and you know about it . Please explain so every one can see . We paid for the nightmare. RUN FROM THIS COMPANY DONT WALK .

Approximate cost of services:
$3,955.00
6 of 6 people found this review helpful.
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Company Response

Right after we got a phone call on what happened . Our representative offer to have another installer come to the house. The gentlemen at the client's house decline to have us send another installer to fix the issue. Therefore, we came to an mutual agreement that the client agree we will pay for any expenses with receipts made to finish the job. The client did agree to that condition. We did settle with the client of a total of $1500 that we both agreed that was fair. Proof are available for the conversation. Again we do apologize for what happened but everything was already handled accordingly.