Insight Pest Canada

Sales rep made the pest solution and company sound amazing. Really good sales pitch I will them that, however approx. 3 wks later we noticed activity of pest inside the home which they said would happen but then decrease. However, this was not the case and the sales rep clearly stated to let them know and they will send someone to come by respray outside but also inside where we noticed it most.
This now, didn't happen. First tech scheduled, waited all day and nothing only to find out he said no one was home, I work from home! No bell was rung. Rescheduled and today waited again but no one. Later, checked my security camera to find out someone actually did come but knocked the door, never rand the door bell! Again I work from home and 2 floors up, that's the reason why homes have bells!
Sent an email to company to cancel the service and how bad the service was. Lady calls, says sorry and that they can schedule someone later today, I said I scheduled based on my availability and am busy but then told her how I disliked the service and to cancel. She didn't say anything else, no further apology or possible attempt to resolve issue and and said ok bye then hung-up! Later, head office calls and apparently that their tech! Cancelled remaining service if this is how their tech represent their company. I will give the lady who tried to reason with me and offer another tech but sorry I couldn't waste anymore time/money.

Benny came to our house and so far we had no issues with spiders or centipedes at all.
Benny was very helpful and answered all the questions we had very professionally and patiently.
We would recommend Insight Pest Solutions!

Jeff W from Insight knocked on my door saying they were in the neighborhood and can offer discount. Seemed nice and knowledgeable so against my judgement (never sign up with door to door) I signed on his ipad where he told me 3 times it was a one time treatment and no contract. Couldn't send me contract right away (could not read it on ipad due to sun) due to technical difficulties but when I got it was crystal clear I had signed a contract for 1 year with repeated charges and had 3 days to get out of it (coincidentally he was coming in 3 days). I quickly messaged the company and got out of it, although they tried to charge cancellation fee which I pointed out they couldn't according to their own contract. Avoid completely, save yourself a world of trouble.

I signed a 1 year contract with Insight and so far have had 4 exterior home treatments. They are reliable and professional and listen to my concerns each time they visit my house. I have noticed a material decrease in ants and spiders since the treatments began. They even spray my shed with repellent for neighbourhood rodents (they never give up though). All of the representatives have been excellent, including Kareem, Pawan, Annette, and Francier. I will continue to use their services on a regular basis.