Dave's Painters

Hi Nancy,

Thank you for taking the time to share your feedback. At Dave’s Painters, we pride ourselves on being transparent and honest with all our clients, and I’d like to clarify a few points regarding your experience.

Firstly, no deposit was made for the project, which is a standard part of our process to ensure a good faith agreement before we begin work. Additionally, there were changes made to the scope of the project—such as the addition of ceiling paint—without prior discussion or mutual agreement. This, along with the lack of clarity around the wall paint, made it challenging to move forward smoothly.

I do recall making sure my workers did in fact return your furniture to the original positions they were in, including your large solid wood bed frame, free of charge.

We understand the importance of reliability, but we also rely on clear communication and agreements to maintain a healthy client-business relationship. Unfortunately, the conditions of this project didn’t align with the professional standards we set, which is why we ultimately had to step away.

We wish you the best with your future projects.

Best regards,
Dave Jones
Owner, Dave’s Painters

Dear Stan and Mary Ann

Thank you for taking the time to share your feedback. We always strive to deliver the highest quality service, and I'm sorry to hear that your experience with Dave’s Painters didn’t fully meet your expectations.

Regarding your concerns about paint splatter on the floor and hardware, I want to assure you that a comprehensive clean-up was conducted at the end of the job. Our team takes pride in leaving each site in pristine condition, but we regret that you felt this was not the case. We encourage all our clients to communicate any concerns immediately so we can address them promptly.

As for the color of your garage door, it’s important to note that during our consultation, we discussed that black is not a vinyl-safe color, which could lead to long-term damage. This was communicated clearly, and the decision to use brown was agreed upon to ensure the durability and longevity of your garage door. Every step of this project, including color choices and final approvals, was confirmed with you before proceeding.

We take client satisfaction seriously and value open communication throughout the project. However, we did not receive any concerns or feedback from you outside of this review, which makes it challenging to address issues as they arise. We encourage all our clients to reach out directly if there are any questions or issues during or after the project so we can resolve them quickly.

Thank you again for your feedback. We hope this response clarifies any misunderstandings and educates future clients on the importance of transparency and communication during their projects.

Sincerely,

Dave - Dave’s Painters

Thank you so much for your heartfelt review! It was a pleasure working on your client's kitchen and bedroom closets. Our team takes pride in delivering not just a service but an experience, and we're delighted to have exceeded your expectations. Going the extra mile to freshen up and update all the cabinets was our pleasure. Your kind words about our professionalism, politeness, hard work, and dedication mean the world to us. We're grateful for the recommendation and look forward to any future opportunities to serve you.

Best regards,
Dave and the Team at Dave's Painters

Thank you very much for your kind words it's was a pleasure meeting you and completing the bathroom. See you on the next project! - Dave

Thank you Sylvia, it is my pleasure working with you and I appreciate your kind words. I can't wait for the next project!

Dave - Dave's Painters

Thank you Don for your kind words and yes you are correct I am a painter that loves his coffee. :) Thank you for being so hospitable during the scope of work, it was my pleasure working with you and your wife. See you on the next project!

Dave - Daves Painters

Thank you Jared for your kind words, I can appreciate the return based on the colour preferences that your mother wanted. We strive to make everything to your satisfaction. See you on the next project! - Dave

Thank you for your kind words! I appreciate the ability to help out when you are on a deadline, it was my pleasure working with you and I will see you on the next project! Dave - Dave's Painters

Thank you Rob for your kind words it was my pleasure working with you and your wife and I can't wait to see you on the next project! That grey finish on your deck stain turned out beautifully. - Dave

Thank you Marie for your kind words, I know it was a process to bring your home back to life and we were definitely up to the task. Thank you so much for you and your husband's hospitality and patience throughout the scope of work! See you on the next project!

Dave - Daves Painters