Contracted Jimmy to lay vinyl flooring on my main floor. Two day job turned into a full 7 days to install approx. 630 sq. ft. And finished job supposedly acceptable. Had many discussion re: technique and accruing damage throughout the 7 days. Day 4 Jimmy was handed a 3-pg complaint letter and the following day very direct confronting discussions revealed no answers to the growing issues that continued to the end. I now have 175 photos. More planks unlocking as floor is walked on. I supplied high quality popular $2,500.00 vinyl planking; 37 boxes. Went through all the boxes. Supposedly bought 3 more boxes. Did substantial damage to product, planks not locked in, tried hiding mistakes, paint on new floors, glued floating floor down in living room area so cannot float, terrible trim cuts, hired a laminate installer who knew nothing about vinyl planking installation and Jimmy himself worked on site. Countless beginner mistakes made, scratched and damaged planks that they didn't replace at their cost, jib site filthy with sawdust, debris and plank particulates everywhere and installed on flooring that was not cleaned before planks laid down. Many deficiencies. Inflated their invoice to more than double the quote, stated they warrantied their job but didn't install with any warranty in mind. Will not have them back to fix the many obvious mistakes that should have been resolved with daily site inspection. Completely unprofessional. Flooring not waterproof. As a result flooring warranty voided and now a law suit has begun. Appalling, incompetent and unprofessional. Many excuses given when challenged on installation techniques. Tried passing a plank installation on top of a 3/4" underlay as acceptable. Please go elsewhere for your own safety.
- Approximate cost of services:
- $3,000.00