Salmon Arm Window & Door

I had all the sealed window units in the living room replaced in 2019. The work was well done. The receipt for the work only indicated the price and deposit. It did not state what company the sealed window units were from or the warranty. This winter one of the seals in one window failed. I called to find out about the warranty and they also had to search to find out where the sealed unit came from and then check if it was under warranty. Luckily it was a 10 yr warranty. I would expect that the invoice would provide the warranty information and the manufacturer ot the sealed window units. I asked for a invoice with this information this time and was not provided with it. Make sure if you buy windows to have this information on your invoice.

Shawn and his staff where very professional with a job well done.
Job finished before the dated promised. Would recommend them to anyone needing new windows or doors. Thanks again Shawn and staff for a job well done. A+++
Christine

The Salmon Arm Windows and Doors team were wonderful to work with. The installation of the doors was smooth and professional. The delays in installation were nothing they could avoid (supply chain delays due to summer forest fires and then province wide flooding) but they kept me well informed. The shop is easy to communicate with and respond to inquiries promptly. The only reason they're not getting a 10/10 is there was a bit of a glitch on the day of installation. The information I received regarding the arrival of the install team was incorrect and I had to wait over an hour from the time I was given for the installers to arrive. I was given the time the team was to arrive at the shop, not at my home. This would not deter any future business with Salmon Arm Windows and Doors, they're pros at what they do.

My husband and I are very pleased with our new windows from Salmon Arm Window and Door. We were impressed by the customer service from the time that we had our windows measured, quoted and installed. The people that we dealt with were courteous and professional. Our questions were answered quickly via email and telephone.
We would certainly recommend this company to our friends and neighbours.