JEMS Home renovations

Last December, I hired Manoj from JEMS Home Renovations to renovate my basement. Unfortunately, the experience was far from satisfactory due to serious oversights and questionable practices.

Before the project began, I raised concerns about water problems in the basement and specifically requested that these be resolved before installing the flooring. Manoj assured me the issue was addressed, but this turned out to be completely false. Instead of properly addressing the water issue, Manoj chose to cover it up to expedite the work and receive payment faster. He assured me everything was fine, but in reality, the basement was still wet.

It also felt like Manoj was rushing through the entire project. There was little attention to detail, and small but important touch-ups at the end were completely forgotten. Overall, the work felt very hurried and lacked the care and thoroughness you would expect from a professional renovation service.

As a result of his shortcuts and disregard for my concerns, when my tenants moved in, they discovered the flooring was soaking wet and damaged. The materials and labor were wasted, and I now need to completely redo the basement. This has caused significant inconvenience and additional costs. While the aesthetics of the work might have initially seemed acceptable, the lack of proper preparation and finishing touches has made the renovation unsustainable.

Overall, my experience with JEMS Home Renovations was deeply disappointing. I would caution others to ensure any contractor they hire fully addresses foundational issues, works with integrity, and commits to delivering quality work. Attention to detail, proper planning, and transparent communication are essential for any successful renovation project.

I had the pleasure of working with JEMS Home renovations for the construction of my basement, and I couldn't be more satisfied with the outcome. From start to finish, their professionalism, expertise, and dedication to the project were evident.
JEMS HOME (Manoj and their team) displayed remarkable attention to detail throughout the entire process. They took the time to thoroughly understand my vision for the basement and offered valuable suggestions to enhance the design. Their knowledge of basement construction was truly impressive, and I felt confident that my project was in capable hands.
One aspect that stood out to me was their commitment to open communication. They kept me informed every step of the way, providing regular updates on the progress of the construction. Any questions or concerns I had were addressed promptly and courteously, which greatly contributed to a smooth and stress-free experience.
Furthermore, the quality of their workmanship exceeded my expectations. The basement turned out even better than I had imagined, thanks to their meticulous craftsmanship and attention to detail. Every aspect of the construction, from the framing to the finishing touches, was executed with precision and care.
Overall, I am extremely pleased with the outcome of my basement construction project and highly recommend JEMS Home renovations to anyone seeking a reliable and skilled contractor. Their professionalism, expertise, and commitment to customer satisfaction set them apart, and I wouldn't hesitate to work with them again in the future.

I'm absolutely thrilled with the home renovation completed by the Home Renovation Team. I simply outlined what needed to be done, and they took care of everything efficiently, even offering valuable suggestions along the way. What truly impressed me was their adherence to the timeline they provided and their professionalism in managing utilities and maintaining a courteous manner throughout the process. This team is by far the best I've ever worked with, and I wholeheartedly recommend them to anyone without any hesitation.