Structured Restoration

Formerly Restoration 1 Niagara
Fire & Water Damage Restoration
St. Catharines ON L2T 1J7
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Victoria McCrie
Victoria McCrie
2 reviews Smithville, ON
2/10

Sewage back-up

Paul responded quickly to our desparate call and in less then 24 hours had a team at our home to remove all the damaged materials due to sewage back up. We couldn't believe that the team handled a bad situation for us so effectivley and the horrific smell was gone completely in such a short amount of time. The crew was outstanding; they were polite and clean. Now, having experienced the flood and clean-up and what it truly enatails to get it rectified I would do things differently and this was a teachable moment for me, though a costly one!

Approximate cost of services:
$13,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Vic, The pleasure was all ours. I am happy we were able to help you in a time of need. Hopefully you will never need our services again, but if you do...we are here for you!!!

Previous versions of this review:

Victoria McCrie
Victoria McCrie
2 reviews Smithville, ON
10/10

Sewage back-up

Paul responded quickly to our desparate call and in less then 24 hours had a team at our home to remove all the damaged materials due to sewage back up. We couldn't believe that the team handled a bad situation for us so effectivley and the horrific smell was gone completely in such a short amount of time. The crew was outstanding; they were polite, clean and able to make us feel better during this experience. Customer service was some of the best I've ever experienced and results excellent!

Approximate cost of services:
$12,896.20
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?