Hired them to paint the pool 2 years ago.
The paint started peeling in the bottom of the deep end.
Left messages but they never returned our calls.
They were hard working but the job was inferior.
- Approximate cost of services:
- $4,000.00
- Company Response
Update as of September 16th, 2023 - Pool Hopper has remedied the situation by sanding down the pool walls and applying two fresh coats of paint. We believe there was an issue with the paint product used the first time the pool was painted.
---------------------------------------------
Hello! We are sorry to hear the paint is cracking.
Kindly send me an email at customerservice@poolhopper.ca and I will be sure to get back to you asap to discuss how we may be able to remedy the situation.Please note that we have changed contact number and emails about a year and a half ago and are still working to advertise our new contact information. I have added our updated contact information below.
I look forward to hearing from you and for the opportunity to rectify the situation.
- Amanda (Customer Service Lead)
416-805-0508
Customerservice@poolhopper.ca