Appliance Repair Crew Inc.

I am extremely dissatisfied with the service by Appliance Repair Crew. We first contacted them to repair our fridge, which was making strange noises. The technician came in, fixed it, and provided a one-month warranty. However, the fridge stopped working again shortly after, and they had to replace a new partcharging us again in August 2024. Now, just a little over a month later, the fridge is making noises again.

When we contacted them this time, they refused to honour the warranty, claiming it had been over a month. This is the third time weve had to call them for the same issue, which clearly should have been fixed properly in the first place. Instead of taking responsibility for what appears to be a faulty part and poor service, they continue to charge us for a new job every time. They are keeping customers in a cycle of repairs rather than delivering quality service.

Their approach to customer service is appealingthey dont care about addressing the root cause of the problem and instead convince customers into believing something is wrong with the fridge, when its clear that the real issue is with their substantiated repairs and products. I strongly advise avoiding this company if youre looking for honest, reliable service.