Do not book with this company! Very misleading
DO NOT GO WITH THIS COMPANY. Everything on their website is completely opposite of what they promise. When booking I was told there was a first time $25 coupon that would be applied. Once the technician got to my place he opened the stove to mislead me telling me it would cost me $270 to fix. After putting the stove back it still didnt work and the. Proceeded to tell me he needed to order a part that would cost $640? Technician was very rude and was very argumentative as I kept telling him he mislead me and now Im stuck paying $300 for nothing? I paid him as I wanted him to just get out of the house. I called two appliance parts suppliers in London who both quoted me $240 for the part this company wanted $640 for (technician also said $640 was just for the part and that I would not have to pay for labour). Long story short I called their customer line and was told the manager was on vacation and the other was unavailable. The rep did tell me she would get back to me with a solution and never called me back. I then received a call from their manager which she was very rude and nothing was done. DO NOT BOOK WITH THIS COMPANY!
- Approximate cost of services:
- $300.00
- Company Response
We're sorry to hear about your experience at our business and we'd love to make things right. The management approached you with possible solution to your problem. Hope you liked it. Please accept our apologies.