Elite Appliance Service - Ottawa

Appliance Repair
Ottawa ON K2M 2T5
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Appliance Repair
Elite Appliance Service - Ottawa
Star Score
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98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
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Reviews for Elite Appliance Service - Ottawa

Average customer rating:
9.8 10 (153 reviews)

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Private User
Private User
Private User reviews Kemptville, ON
10/10

574665 Warranty issue

Kemptville

The technician was on time, polite and very thorough, and we were happy with the outcome

Approximate cost of services:
$1.00
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Company Response

Thank you for taking the time to write to us with your feedback. We truly value the information you have provided.

MaximumAwesome
MaximumAwesome
1 review Plantagenet, ON
10/10

Third time I’ve used them and i will never go anywhere else

Plantagenet

Ive had an LG washer repaired by Elite. Which was COD. As well as an oven (warranty) and a Fridge also warranty!

Always professional and timely. Clean and hassle free!

Thank you Elite!

W/o 570767

Approximate cost of services:
$800.00
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Company Response

Thank you for taking the time to write to us with your feedback. We truly value the information you have provided. Your responses are vital in helping Elite Appliance to provide an experience that meets the highest standards of excellence.

Michèle
Michèle
1 review Russell, ON
10/10

Door Swing Reversal

Windows & Doors Installation & Service review in Russell

The technician was polite, friendly and knowledgeable. He completed the door swing reversal promptly and efficiently. Thank You for a job well done. Work order #573481

Approximate cost of services:
$1,100.00
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Company Response

Thank you so much for your kind words! We're thrilled to hear you had a great experience, and we appreciate your support. We look forward to serving you again soon!"

Private User
Private User
Private User reviews Ottawa, ON
10/10

Service

Ottawa

Very polite and courteous and respectful and knowledgable
Well, not have a problem recommending to my neighbours and friends and family

Approximate cost of services:
$111.00
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Company Response

Thank you for the wonderful review! We're so glad you enjoyed your experience and appreciate your feedback. We can't wait to welcome you back!"

Private User
Private User
Private User reviews Cumberland, ON
10/10

Electrolux dryer

Appliance Repair review in Cumberland

I would recommend Elite Appliance. They repaired my dryer and it works great. Work order number 572568

Approximate cost of services:
$10.00
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Company Response

Thank you for the great review! We're so happy to hear you had a positive experience.

winnie in Ottawa
winnie in Ottawa
2 reviews Ottawa, ON
10/10

GE Dishwasher

Appliance Repair review in Ottawa

Work Order: 570038; My GE dishwasher had a problem. First tech diagnosed a pump that had been knawed by mice Paid for diagnoses and part in advance. You pay for diagnoses whether you go ahead with repair or not. @nd tech replaced the part but also noticed steel hose leaking a broken ground wire but did not fix.I relayed my problem and Conan the sales manager called me. He came himself with parts and fixed. I am satisfied. I like that they text you to let you know they are coming and name of tech. Would use again

Approximate cost of services:
$568.00
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Company Response

Thank you for sharing your experience with us. We're always so happy to hear back from our customers, your feedback is very valuable. Thank you for choosing Elite Appliance Service.

Raphael in Toronto
Raphael in Toronto
1 review Ottawa, ON
10/10

Samsung Fridge - Repair

Appliance Repair review in Ottawa

As part of work order number :567796, they came fast and fixed our Samsung fridge. It had an issue with the ice maker and some random water leaking. He was also very thorough and made sure our issue was resolved. Will call them again if needed in the future.

Approximate cost of services:
$1.00
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Company Response

That is great to hear we're happy that we were able to get your appliance up an running for you as quickly as possible. Thank you for choosing Elite Appliance Service.

CanShopper1
CanShopper1
1 review Ottawa, ON
10/10

Happy with this business and the technician

Ottawa

Impressive service on our work order 570862. We were originally booked for 5 days out, which wasn't a problem since it wasn't an urgent call. But got a call that they were able to come by for the service call the next day after contacting them. Reminders provided via text, email and phone. Delivery window of 3 hours was given to us and a half hour heads up prior to arrival. Tech was very pleasant and courteous.

Approximate cost of services:
$125.00
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Company Response

Thank you for taking the time to write to us with your feedback. We truly value the information you have provided. Your responses are vital in helping Elite Appliance to provide an experience that meets the highest standards of excellence.

Private User
Private User
Private User reviews Balderson, ON
10/10

Very professional service.

Balderson

Great service. Knowledgable kind considered. Good communication. Offering advise for any future issues that may arise.

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to post your experience with us, we appreciate it.

Jan
Jan
1 review , ON
10/10

Gas dryer repair

Appliance Repair review in

Fast, friendly, thorough and effective service. Gas dryer repair executed in 30 minutes! Great company! (work order 570339)

Approximate cost of services:
$0.00
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Company Response

Thank you for the 10 stars !

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.
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More about Elite Appliance Service - Ottawa

Elite Appliance has been servicing home owners, appliance manufacturers and property management firms in Ontario for over 21 years. A combination of expertise, passion and a sense for great customer care has led the company to grow from its initial 2 employees to well over 50 while expanding from our ...
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