Elite Appliance Service - Ottawa

The warranty work they did was impeccable. These guys know what they are doing, friendly and informative! Very clean and they let you know when they are coming by with a small time frame

The technicians were very professional, courteous and clean. They arrived on time, removed there shoes upon entering the house and quickly diagnosed and corrected the problem. I was very satisfied with this workmanship.

The technician was on-time, friendly and knowledgeable. He explained all of the details of the issue as well as what needed to be done to fix it. He fixed the issue quickly. I also found the customer service team very helpful as well. Highly recommend! work order number: 439350

This was a warranty repair. The service call was answered day after I called and arrived on time the next day. The technician was polite and explained the problem and the repair.

Very happy with this service.

438413

Work Order # 434247 > Our refridgerator/freezer warmed up considerably. The techs came out, I told them what we were experiencing, they listened. Next thing I know it, our kitchen looked like an operating room. They had their diagnostics hooked up to everything and anything. A couple of hours later, they told me that what I thought was the issue, was not the issue. I thought it was a thermostat issue, but was actually the compressor. As we had bought the extended warranty, they gave us the lowdown of what to expect. I found the techs punctual, thorough, honest and upfront. They were also prompt with their service calls. After the part was replaced, we had regular follow ups with them to see how the fridge/freezer was working. Highly recommend these guys. I have already begun referring them to others. Great Job !!

Work order # 433030, the technician was fantastic! The ice maker on my fridge works better now than when I bought it brand new! Service was fast and within the appointment scheduled time. Received text messages a few minutes before to let me know they were on the way.

regarding work order number: 432498: overall great service! The booking process was easy and quick. The repair team was on time and effective. They took apart our dryer and tried every possible fix to solve our problem, and also ordered a new part as an extra measure. The issue has been resolved, and we didn’t have to pay anything extra over and above our warranty of $140

Work Order#43163242. Conan was the first visit to diagnose the issue. Russell was the second visit to replace the defective control board and motherboard. Both gentlemen were professional, attentive and pleasant. Will definitely call direct if issues out of warranty coverage. Ten stars!

Conan and helper from Elite Appliance Service arrived at the appointment time and were most professional. They made a diagnosis and took apart dryer and made the appropriate fix and we are now back in business. We are extremely pleased with the whole process.

I bought a range from Bestbuy in January and booked an appointment with LG to check why the gas power doesn't look sufficient. Then I received a confirmation of visit by email from Elite Appliance.
I received a message 10 minutes prior to Conan's arrival. They came on time. Both Conan and his friend are professional, helpful, comprehensive and polite. They provide a satisfactory service, which I appreciated very much. Now, the range is fully functional. They also gave me a lot of tips about operating this range. I definitely recommend their service.
Work order number: RNN210301053996