Creative Stone Countertops Inc.

i found the company on Facebook. Found that the company was pressuring me to hurry up and make a decision. Multiple messages and phone calls. i don't feel that enough time was spent in the planning stage. The breakfast bar on my island is 9 3/4 inches and this is too small. i am very disappointed with the size of the breakfast bar. there was no conversation about how to make it bigger or what it would actually be. i feel like, you will take what we give you, does not matter what you want. i asked the island to be cut down to one level, the job was not satisfactory. the result was not straight and chipped the wood.
there are black marks and black lines on the quartz in many locations that i cannot get off. i was told to use Vim to easily remove it....it does not come off. there are bubbles in the edges of the stone.
the installation crew showed up an 1.5 late. i reached out a few times asking are you coming...
there was no communication about how the sink would be installed. clips came with the undermount sink that were not used, adhesive only.
i have heard from the company that they will make arrangements to come and correct the issues with the black marks and the bubbles in the stone. they will fix the sharp edges...
i will update the review when the issues are corrected.
So they are here fixing the issues. They said they cannot buff out the black lines on the edges because that is part of the sandwich process. They said all quartz counters have these lines.
Know that islands can only be 36 inches deep and your breakfast bar will be small and there will be sandwich lines on all edges of your countertops.
Overall not happy with the outcome which is too bad because I was so excited.

The service & the product was excellent. The company is easy to work with. Info was exchanged remotely with pictures. Response was prompt & thorough. The team came at the scheduled time for exact measurements & within 3 days delivered and efficiently installed the countertop + sink to my satisfaction demonstrating integrity & commitment to customer service. Pleasure doing business with this company.

We had our new countertop installed. Very happy with the new look. Fast delivery and installation. I recommend this company.

Sam and his team were professional and knowledgeable and the quality of their work is very impressive. After requesting a quote from a Facebook add, I met with Sam at my home the following day and had my new countertop completed within 5 days. I am thrilled with my countertop! Many of my friends and neighbour's paid comparable prices for similar work, but waited long times for installation. I highly recommend Creative Stone Countertops! It was a pleasure to do business with Sam and his team
Siobhan Thompson

An incredible job done from start to finish. Salaam & Houda along with the rest of the team did an amazing job with my transaction. They were honest & upfront from the start. I am in love with my new kitchen. Will definitely recommend to my family & friends. Still impressed with how fast the job was done. Thank you!

They did an awesome job in installing my backsplash. However a star was taken out because one of my drawers and a cupboard was grazing at the top on the countertops. I mentioned this to the company and they said they would get back to me to fix it but they never called back. So I have to fix that myself.
See before and after pictures below. It looks great. Just make sure to open all the cupboards and inspect everything thoroughly so they can fix it before leaving.

Excellent service and quality worksmanship every time! I would highly recommend them to anyone without hesitation.

Amazing team to work with. Professional, punctual and delivery what's promised. Can't be happier with our beautiful countertop and backsplash. Would recommend them in a heartbeat.

Creative stone countertops did my kitchen countertops and backsplash and my kitchen looks fantastic. Everything was handled with perfection and the team is super friendly and professional. I will definitely be recommending and doing business with them in the future.

Great work done. They came within a few days. Professional, reliable and most of all exactly I was asked for. Thank you!