Superior Plumbing & Heating

Plumbing
Toronto ON M4P 1E2
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Plumbing
Superior Plumbing & Heating
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78%

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Reviews by rating (past 12 months)

Reviews for Superior Plumbing & Heating

Average customer rating:
8.2 10 (206 reviews)

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Douglas in Toronto
Douglas in Toronto
0 reviews Toronto, ON
10/10

Great Service!

I call them to get my drains cleaned twice a year as they are a professional company. When I requested same-day service, they never failed to deliver. Their prices are reasonable, yet the work they provide is of the highest caliber possible.

Approximate cost of services:
$500.00
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Mindy in Toronto
Mindy in Toronto
0 reviews Toronto, ON
10/10

Reliable service.

I've been a customer of Superior Plumbing and heating for a long time, and I'd like to add my voice to the chorus of praise. They have some of the top plumbers working for them. They're my go-to source for water quality testing because of their low prices and reliable service.

Approximate cost of services:
$700.00
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Emily in Toronto
Emily in Toronto
0 reviews Toronto, ON
10/10

Great service

Whenever my water heater needs a checkup, I always call John from Superior Plumbing and Heating. His knowledge of the subject is extensive.

Approximate cost of services:
$500.00
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Company Response

Hi! Thank you for taking the time to leave a great review.

Superior Plumbing & Heating
https://superiorplumbing.ca/
647-694-7103

Private User
Private User
Private User reviews Brantford, ON
0/10

Worst service ever

Plumber arrived after the scheduled 4-hr window, took a look at the problem, seemed to fix the leak, then said it would require extensive work to properly fix, somewhere in the vicinity of $850. We said that seemed high to us, and he asked us to "name a price" and that he'd "try to work with us on it". Paid $111 for the service visit. We said said we'd think about it. Next day, leak returns, and we call for a return visit. We were charged another $111, but this time with no repair work whatsoever. Plumber told us on both visits he'd send a quote for the extensive work he thought needed to be done. Never received this. Meanwhile, another plumber took a look at the problem and said he can fix it for around $190 plus parts. Worst service ever - avoid.

Approximate cost of services:
$230.00
2 of 2 people found this review helpful.
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Alan
Alan
0 reviews Whitby, ON
0/10

Stay away from Superior Plumbing

TLDR: They broke my faucet threading and pipes (which led to water leaks) and went away. Promised sending someone to fix but never show up. Manager Jason refused to return call.

Details:

We have a broken faucet and got the replacement part from manufacturer. We need help to replace it and we contacted Superior Plumbing. Their guys came, unscrewed, turned around and checked about the faucet, then they said they couldn't fix it because it's not a conventional faucet (however the manufacturer sending the replacement part under warranty and said it's just a straight forward replacement).

One of their guys "David" claimed that the pipes and threading were needed to be redone, instead of replacing the faucet alone. He said it is an extensive work and would cost several thousands more. Then he put things back and left.

Later on, water was found leaking from the base of the faucet (even not turning on) and led to water leakage at the underneath basement's ceiling. Water was dripping from the ceiling and soaked the walls and floor. Many things were ruined.

We called Superior Plumbing again and they promised to send someone to fix it but never show up. We asked for their supervisor (later known as Jason). However Jason was forever in meeting and refused to return call.

The faucet was broken but never had an issue if not turning it on, for months, until it's touched by their guys. I suspect their guys came in and tried to create a bigger problem by breaking more things further so that they can charge for more. It's just they didn't expect now the problem is bigger than they imagine.

Now they are trying to avoid the liability and want to get away from this.

Don't trust any review. Check out the complaints on "Better Business Bureau" about Superior Plumbing and don't make the same mistake as mine.

Approximate cost of services:
$10,000.00
2 of 2 people found this review helpful.
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Besa in Toronto
Besa in Toronto
0 reviews Toronto, ON
8/10

Excellent job.

Clogged drains were caused by food and I couldn't repair them - I didn't even have any tools. The techs performed an excellent job, but most importantly, they were really fast. Thank you very much.

Approximate cost of services:
$550.00
0 of 1 people found this review helpful.
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Company Response

Hi! Thank you for taking the time to leave a great review.

Superior Plumbing & Heating
https://superiorplumbing.ca/
647-694-7103

kylie in Toronto
kylie in Toronto
0 reviews Toronto, ON
10/10

Great Work!

I was really impressed with the professionalism and courtesy of the members of the crew that worked on my sewage backup repair. Everything was cleaned up when the job was finished, and the team was courteous and efficient throughout the process. So, I'II be sure to tell my friend about them.

Approximate cost of services:
$500.00
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Company Response

Hi! Thank you for taking the time to leave a great review.

Superior Plumbing & Heating
https://superiorplumbing.ca/
647-694-7103

jamie p in Toronto
jamie p in Toronto
0 reviews Toronto, ON
10/10

Leakage Problem Solve.

I need an emergency plumber since my bathroom had a large leak, so I called this company as I came across their site online. Thank goodness I live in a private residence, but I suppose I could set up a wonderful swimming pool for my neighbors if I really tried. Thank you very much for your assistance, folks.

Approximate cost of services:
$550.00
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Company Response

Hi! Thank you for taking the time to leave a great review.

Superior Plumbing & Heating
https://superiorplumbing.ca/
647-694-7103

char in Toronto
char in Toronto
0 reviews Toronto, ON
10/10

Boiler Servicing.

Superior Plumbing and Heating came up when I searched for a commercial boiler servicing near me. I asked for the tech to come out the next day. All was done really fast and the tech even advice me on future maintenance.

Approximate cost of services:
$600.00
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Company Response

Hi! Thank you for taking the time to leave a great review.

Superior Plumbing & Heating
https://superiorplumbing.ca/
647-694-7103

kadie in Toronto
kadie in Toronto
0 reviews Toronto, ON
10/10

Great Service!

Every time we have a problem with one of our restaurant's units, the 24-hour assistance of Superior Plumbing and Heating is fantastic. Dealing with this company is a positive experience only. Their prices are not lower than those of their industry rivals, but the service is worth it.

Approximate cost of services:
$500.00
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Company Response

Hi! Thank you for taking the time to leave a great review.

Superior Plumbing & Heating
https://superiorplumbing.ca/
647-694-7103

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Superior Plumbing & Heating

Superior Plumbing started as a small family business in Toronto over 30 years ago. We had the only goal – to do what we could do well for people we esteemed. Time passed, and hard work and dedication brought many fruits. Now, Superior Plumbing is a large company rendering services ...
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