Do not stand behind their work
The plumber came to clear the main drain on June 24. Everything was good until 2 weeks later when the drain got plugged again. Obviously the plug was not removed and the job was not complete. They charged $1000 for the original job and asked for the same amount 2 weeks later. Talking to manager did not help as he refused to give his name, never mind to rectify the situation.
These guys are not trustworthy so do urself a favour and stay away
- Approximate cost of services:
- $1,000.00
- Company Response
Hello! We are sorry to hear that your experience was not the greatest.
We would like to clear up a few things. Our plumber unclogged the drain and the draining system was functioning well. You were advised that job was finished your drain was fully functional for sometime before new issues raised. Unfortunately we cannot be responsible for any draining issues that might happen after completion of the job as we cannot provide any warranty on the drain stoppage removal, as we cannot control what you throw into the drain. Any debris like paper towels or dirt can clog your drain easily. If you want us to give you a hand we can schedule a repeated unclogging service for reduced price and hopefully there will be a better control of what goes into your drain as any objects may form blockage. Please let us know if you need further assistance!
Superior Plumbing & Heating
https://superiorplumbing.ca/
647-694-7103