We needed a repair to the freezer compartment of our fridge. Adrian provided a quote very quickly and was available at the specific time we requested. He arrived on time, was pleasant to deal with and completed the repair in about 30 minutes and cleaned up afterwards.
There was an optional replacement part available for the repair that could be ordered and Adrian offered to come back at no additional charge to install it in a few days. We opted to not get this part as we had sold the house.
Adrian added to our invoice a statement that if we have any further issues, he would come back to install the part for the cost of the part (no additional charge for the additional service call). This is great as new owners are taking over the house in a few days and this option is transferrable to them as well.
Adrian provided great service and is great person to deal with.