Watermark Plumbing Services Inc.

Hi, two toilets in my condo wouldn't stop running. Tried to get one company that had done work for me before to come and fix it. Delays, cancellations and finally they stopped responding at all. Contacted watermark and they were here when scheduled. They replaced an intake valve on both and now everything works fine. Work was done fast and well

Very polite and friendly!

Had to replace an outdoor faucet. It was in a slightly inconvenient place, but the guy who came wouldn't stop talking about what a crazy job it was, like we were asking him to install some complicated irrigation system instead of fixing a leaky faucet. He left the shutoff valve broken. It cost $660.

I was very happy with their service! We needed them installed quickly and Sarah was very helpful and responsive arranging everything for us! I highly recommend them!

Watermark is great at following up and scheduling appointments. Their staff is knowledgeable and professional. Highly recommended.

Our basement sewer line was blocked and overflowing through the drain. Watermark did a camera inspection and found tree roots which had broken and blocked a section of the old clay sewer pipe. After providing a clear quote they came later in the week to excavate and replace the broken section. We decided to install a backflow preventer valve at the same time. There was clear communication throughout and the technicians were respectful and efficient. I particularly appreciated their willingness to comply with my request for everyone to wear N95 masks inside, as Ive had problems with other companies agreeing and then showing up in surgical masks - and frankly Im so tired of dealing with this issue.

Mark from Watermark Plumbing did such a great job on fixing the bathtub leak which required access to the drain pipes from a floor below. Not an easy task but everything was done super-efficiently and professionally, with proper explanations of what is being done. Perfect quality of services, perfect communication, and at the right price.
Strongly recommended.

High quality work, reasonable quotes, and friendly & professional service. The process was very simple - call Geoff to see if they can address the work you want done & provide rough quotes, email them photos so they can take a closer look / validate quotes, and then simply schedule a time. Geoff & Sarah who manage the phone/emails were great at communicating the right details and clear information to help you make a decision. Ross (plumber) came to my condo on time and was very knowledgeable, skilled and professional as he replaced my brass kitchen drain setup (corroded P-trap and surrounding drain pipes) and my leaking toilet connector & compression shut off valve. In terms of cost, their hourly rates are in line with other plumbers in my area (downtown - which isn't the cheapest area) but they are honest with time/hours spent - therefore, the total cost was reasonable compared to market. When I had follow up inquiries, they handled it very professionally and kindly. It was clear to me they weren't just the "get paid and get out" kind of business. Quality work at a decent price with great service - not sure what else you'd want from a plumber. Thanks Geoff & team!

We had a pipe burst under our kitchen sink and our dishwasher back up on a Sunday evening. I left messages for 4 different plumbing companies for a quote and appointment for repair and unclog. Watermark got back to me first thing Monday morning, booked an appointment for that afternoon and had everything fixed by 3pm -- all before I heard from any other company (I still haven't heard). Brad was the plumber, he was efficient, quick and knowledgeable. Super impressed with this service and would highly recommend.

First time working with Watermark and they did a fast and clean job. I asked questions about other plumbing around the house and Brad seemed very knowledgable. I was impressed and asked for them to quote on additional work.

I would recommend them.

Cam and Michael were great. Informative, pleasant, responsive, and on time. I was really pleased with them and also with Sarah at the booking end of things.