GNA Appliances

Appliance Repair
Vaughan ON L4K 0A8
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91%

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Reviews for GNA Appliances

Average customer rating:
9.5 10 (236 reviews)

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Suzanne in Scarborough
Suzanne in Scarborough
0 reviews Whitchurch Stouffville, ON
10/10

Dishwasher repair

My dishwasher was adequately repaired but the tech showed up 40 minutes early and in the middle of a video job interview. He refused to leave and come back. In hindsight, I should have just cancelled and got a different company.
I emailed the company to express my concerns and no one got back to me.

Edited to add:
The owner of the company reached out to me following this review. My email was in spam (apparently including a contact number helps prevent that). He was very professional, apologized profusely and offered a very positive solution. Then, he followed up to make it sure it happened. I really appreciate his response.

Approximate cost of services:
$300.00
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Company Response

Thank you Suzanne!
It has been my pleasure.
Dave

Victoria in Toronto
Victoria in Toronto
1 review Vaughan, ON
10/10

Dishwasher Repair Problem Solved

I previous posted a review concerning GNA Appliances Ltd that I was not happy with the length of time and communication regarding the part that was required to fix my Bosch. I am happy to report that Dave, who is the owner of GNA Appliances, personally got in touch with me to rectify the situation. Dave took complete ownership of the problems that I had been dealing with, and oversaw every step that was required to fix my Bosch dishwasher. After initially giving the company a very bad review, and after seeing all the effort that Dave put into making the situation right, I can honestly say that the company does care about its customers. I suppose the lesson is that mistakes can happen, but they can be rectified. Dave has certainly exceeded my expectations and has managed to turn me into a happy customer. Based on this, I would now recommend them to anyone who requires appliance repairs. From an initially very frustrating experience, I am now a completely satisfied customer.

Approximate cost of services:
$254.00
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Company Response

Thank you Victoria for giving us the opportunity to resolve the issue! It as been our pleasure!

Kylev
Kylev
0 reviews Whitby, ON
10/10

Washing Machine Quote

Eli came over to inspect my washing machine because it had been making an extremely loud noise and I wanted to see why. He inspected it and it turns out it was beyond repair (it is about 11 years old) but he followed that by explaining how to sell the broken one and which brands are best to buy and from which retailers. Even though he was unable to fix it, he was extremely helpful and very polite and respectful.

Approximate cost of services:
$90.00
1 of 1 people found this review helpful.
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Company Response

Thank you Kylev for this wonderful review! We appreciate your business!

Dana Hendry
Dana Hendry
1 review Vaughan, ON
10/10

Quick, professional, knowledgeable

Our oven element broke and we needed a replacement and have it installed. Called Monday, received the quote and work completed Tuesday morning.
Eli was quick and knowledgeable. I asked a question about cleaning the oven and he shared his recommendation.
I would definitely recommend this company.

Approximate cost of services:
$300.00
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Company Response

Thank you Dana for the kind words! We appreciate your business!

Pauline
Pauline
1 review Whitby, ON
10/10

Eli - Appliance Technician

Yesterday, Eli - a service appliance technician came to our house to look at our stove. My husband and I were impressed with his service. Eli was knowledgeable, professional yet still super personable. He took the time to explain what the issues were, he also took the time to outline what the various options were.

We would definite recommend, based on the excellent service we received.

Approximate cost of services:
$75.00
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Company Response

Thank you Pauline for the kind words! We appreciate your business!

Private User
Private User
Private User reviews London, ON
10/10

Refrigerator repair

Eli came to the house to look at our leaking refrigerator/freezer. He was respectful, polite, worked quickly, efficiently, respected social distancing practices, and seemed to be an all around kind and caring technician. He was understanding, clear in explaining the problem, and quick to fix it.

Would recommend Eli’s services to anyone.

Approximate cost of services:
$270.00
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Company Response

Thank you very much for the kind words! We appreciate your business!

Julia
Julia
1 review Whitby, ON
10/10

Dryer repair

My dryer was turning on but not starting. From the first minute on the phone with the person who took my information for the service call the customer service was exemplary. Courteous, efficient, knowledgeable, everything was top notch. Eli was the gentleman who actually did the repair and I can not say enough about how impressed I was with his customer service, how he explained what he was doing and how he would fix it, to his respectful , friendly mannerisms. Highly recommend this company, and highly recommend Eli!

Approximate cost of services:
$300.00
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Company Response

Thank you Julia for this wonderful review! We appreciate your business!

socratis in Hamilton
socratis in Hamilton
0 reviews Toronto, ON
10/10

Eli, is the bomb!!

Eli came out to check the problem on my induction cooktop...It completely stopped working.
Upon arrival, he was respectful and courteous to his surroundings....he spent the time taking the unit apart trying to isolate the problem....after thoroughly examining the unit he found the the master control unit was faulty....Tooo expensive to replace in a 10 year old unit.....but we know that now, after Eli checked the unit.....We brought another teck before him .....and lets just say...he's better at selling parts rather than fixing them

Approximate cost of services:
$75.00
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Company Response

Thank you very much for the kind words! We appreciate your business!

John in Toronto
John in Toronto
0 reviews Toronto, ON
10/10

Refrigerator repair

Eli came to my house within an hour of my contacting the company. He was pleasant, informative and set out to correct the problem immediately.
Very satisfied with the response and the service.

Approximate cost of services:
$75.00
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Company Response

Thank you John for the kind words! We appreciate your business!

whitby
whitby
0 reviews Whitby, ON
10/10

fridge repair

The technician was extremely polite and his work was very neat and quick. He arrived within the estimated time. Also, he gave the references for future repairs of washers and other appliances.

Approximate cost of services:
$400.00
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Company Response

Thank you very much for this wonderful review! We appreciate your business!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about GNA Appliances

For high-quality service, low prices, minimum waiting time, GNA Appliances Ltd is ideal. We are a professional company, with many years in this business, with an impeccable reputation and fully trusted for any appliance repair in Toronto, Ontario.
As the number one Toronto appliance repair company, we meet all standards, exceed every customer’s expectations and also, go out of our way to serve everyone in the best way. That takes daily efforts, hard work, persistence, commitment – qualities that perfectly describe our team; a team that happily takes your request and goes above and beyond to cover it. When it’s time for home appliance repair, installation, or maintenance in the extended area of Toronto, talk to us. Let our team remove all burdens off your shoulders.

CATEGORIES
Appliance Repair and Appliance Retailers
SERVICES
Appliance Service, Dishwasher Repair, Dryer Repair, Oven Repair, Refrigerator Repair, Washing Machine Repair, Freezer Repair, Stove Repair and more
BRANDS
servicing all the major brands
SPECIALITIES
Appliance Service, Dishwasher Repair, Dryer Repair, Oven Repair, Refrigerator Repair, Washing Machine Repair, Freezer Repair, Stove Repair and more
WEBSITE
https://gnaappliances.ca/
YEAR ESTABLISHED
2007
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
we accept all major credit cards
LICENSES
Certified and Bonded
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
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