Polaron

Decided one day to check out an add on Facebook that Polaron had. Did the math and it was a no brainer plain and simple, why keep paying an electric bill that only increases yearly or use Polaron’s 0% monies to finance a power station of my own and bill the power company!

Polaron met my expectations. The proposal received explained how the system worked, the benefits, and projected savings. As the project proceeded, I was kept informed as the work reached the various milestones along the way. They responded to my questions as they came up. Once installation began, it took about a month to complete. Installation was later than expected. Initially I was told the system should be completed in the fall of 2020. But it was delayed and not completed until April of 2021. As the weather warms up and the sunny days get longer and more frequent, we are enjoying our solar system.

We came across a Polaron representative at our local Home Depot. The gentleman there was very knowledgeable and helped us to understand the products, the service, the pricing, and the procedures. He hooked us up with a Polaron agent in Toronto, who was equally helpful. All of our targets have been met, and we are now just awaiting installation in the next few weeks. We could not be more excited, and have been very happy with the service from Polaron from start to almost finish. We are happy to recommend Polaron with pleasure!

After determining solar system with low risk, we chose them. Got our solar in 2020 and had a few questions with monitoring the system with the Apsystem app. Called in and they readily helped me figure out how to reset my system to track my system. We were treated professionally and with courtesy. Appreciate the great service.

Polaron did an excellent job guiding us through the process of getting solar panels. Their financing options were great and the main reason we decided to go with polaron.
The technicians contracted by polaron to survey, inspect, design and finally install the panels and electrical wiring were very professional and courteous.
The only problem I had with polaron was slow response to communications. They could have done a better job keeping in touch with us during the process which wound up taking almost a year and a half due partly to the pandemic.

Iam very pleased with all the work and preparation for the job they did to our system from beginning to hook up .they are very informative and willing to answer any questions

Wanted to go solar. These were the guys that had what I wanted. Great equipment,People, Lease agreement. Everything was just as they said other than the install date but that was the fault of covid-19. When the world shut down it messed with their schedual.

Do not go with Polaron Solar.

The turn-key solution they promised turned out to be a 2 year nightmare.

Poor attention to detail, poor response times, poor quality of work.

This was a project that was not standard. I have a metal interlock roof which if things were done properly would have involved both companies. Instead, Polaron insisted their installation method would be fine, and went ahead. Thus, my lifetime roof from Interlock has most likely been compromised.

My system did not pass the City of Edmonton electrical inspection, a roof mast was required. It took Polaron over a year to come and install the up to code mast.

When they did, they simply ripped the old casing from my house leaving damage down to the framing, and they just left it as is. They said they would compensate me for the emergency repairs I have had done, I'm still waiting to hear back from them. I had to engage with independent exterior contractors to fix the wall damage they left, and to rework the wiring on the roof as it was unacceptable.

Polaron workers would show up unannounced to my house. They did not clean up their worksite and I had to clean up their mess on several occasions.

The lack of professionalism and care was evident throughout the entire stressful experience.

Save yourself the stress and money, avoid Polaron at all cost.