Our elderly cat was having accidents on our family room carpet so I called Cini Steamers to see if they would be able to get rid of the odour and stains. Matthew returned my calls quickly and assured me that they would be able to deodorize the carpet for me. The cost of his service was significantly less than a larger known company so we decided to give him a try. He arrived promptly and was courteous and professional. He thoroughly vacuumed the carpeting before steam cleaning and used a black light to find the worst spots which he treated. We are extremely pleased with the results. The room is clean and fresh smelling and the carpet looks fantastic. Can't say enough nice things about the professionalism and work of Cini Steamers.