Bad experience - Ignored calls
Careful what you signup for with Saif, I still have pending work to be finished for a project that started in March 2021. He will always make you feel as he has charged you less for a job and always kept adding Cost. Quality of work and material is average, to many things are not addressed fully and always the blame was on previous contractors or the house being Old. Initially we were happy and started to recommend Heptagon to family and friends but now I regret this. Saif has stopped responding to my messages and call. This is absolutely shameful. Hopefully no one else has to go through this. If you have not decided on a lump sum fixed amount be prepared to go for a joy ride from him. I am a pro DIY guy and could clearly see through his non sense and scare tactics. I generally do not write bad reviews, but this has been a terrible experience, I would be happy to clarify if anyone has any questions.
Edit: Aug 08.
Funny how after this review I get a response from Heptagon saying there is a balance owed. nothing for weeks until a genuine review. False info from him right there.
- Approximate cost of services:
- $31,000.00
- Company Response
Dear Anwaar
Thank you for posting your review on our services!
We had an excellent review and recommendations from you after completing the project for you, which you provided to us in writing, and we will keep them for our references.
We understand that you might change your mind because you were expecting more work we had to do for free of charge.
We are sorry, Anwaar, we can not work for free for any client except if we will do that as an appreciation! There is still a remaining balance you refused to pay. We wish you all the best in future projects.
Hope you will remember us for good whenever you will see the basement shower, which was your birthday gift from us!
We are proud of our client's reviews, and we will keep doing our best in the future to gain our client's satisfaction.Here is a link from our Instagram page showing (Before and After) pictures for your sweet home. Just to show our audience our professionalism in house renovations.
https://www.instagram.com/p/COt9QmcHQXA/?utm_medium=copy_linkYours Sincerely,